Privacy Policy

Effective from March 27, 2023

Before you start using our app, we recommend that you carefully read this Privacy Policy. This applies to all your use of our app.

1. General Provisions

CV LESTARI ILMU ("We" or "Class Chatting") considers personal data protection a top priority. Our commitment is to maintain and respect the privacy of users ("You" or "Users") when accessing and using Our Application, which includes applications, websites (including lestariilmu.id and other websites that We manage), features, technology, content, and products that We provide (hereinafter, collectively referred to as the "Application"). This Privacy Policy sets out the basic principles on how We collect, store, use, process, control, transfer, disclose, and protect Your Personal Data (as described below). This Privacy Policy applies to all users of the Application, unless otherwise specified in a separate Privacy Policy. To understand Our approach and methods in using such information, please read Our Privacy Policy carefully.

If you are under 18 years of age, we ask that you always inform and discuss this Privacy Policy with your relevant parent or guardian.

By visiting, using the services, or registering an Account on Our Application, you and/or your parent, guardian, or custodian (as relevant) agree and consent to the approaches and methods described in this Privacy Policy.

2. Personal data that we may collect

We collect information that can identify or be used to identify, contact, or locate the individual or device to which such information relates ("Personal Data"). Personal Data includes, but is not limited to, name, address, telephone number, email address, school name, or other government-issued identification. Personal Data also includes other information such as personal profiles and/or unique identification numbers associated with or combined with Personal Data. We obtain such Personal Data either directly from you or through third parties (such as when you register or use our Application, contact our customer service, or otherwise provide Personal Data to Us). We collect information in various forms and for various purposes (including purposes permitted by applicable laws and regulations).

We may collect Personal Data in the form of:

Personal data you provide.You may provide information to us in various ways, such as by completing electronic forms on our application or communicating with us by phone, email, or other methods. The information you provide may include when registering on our application, subscribing to our services, purchasing our products, searching for products, or other social media functions on our application, reporting problems through our application, or when you interact with us directly offline. We may ask you to verify the information you provide to ensure its accuracy. If you use or connect a social media account, such as Facebook or Google, when registering on our application, we reserve the right to access the personal data you have provided to that social media provider in accordance with their applicable policies. We will then manage and use such personal data in accordance with our established privacy policy.
Personal Data We CollectWe may automatically collect the following information whenever you visit our Application:
1. Technical information that we may automatically collect includes, but is not limited to, the Internet Protocol (IP) address used to connect your device to the internet, your login information, the type and version of your browser, your time zone setting, the types and versions of browser plug-ins, your operating system, and the Application;
2. Your visit information, including but not limited to the URL you visit on our Application, whether to, through, or from our Application (along with the date and time of your visit); product activation data such as User details; and interactions on Our Application, such as page response times, download issues, on-page interaction information (such as clicks, scrolling, or mouse movements), methods used to leave the site, and telephone numbers used to contact Our customer service.
Information We Receive from Other Sources.We may receive information about you if you use the websites or other services We operate, or through partnerships We form with third parties such as business partners, technical service subcontractors, payment and delivery services, analytics providers, and information search providers (“Our Partners”). We will verify information obtained from other sources in accordance with applicable regulations and always ensure the security and confidentiality of the Personal Data We receive.

3. Use of Personal Data

The following are some of the purposes for which we have received Personal Data:

Personal data of Application users. We will use and/or process this information:
1. use the Personal Data We receive to identify and register you as an Application user, and to manage, verify, delete, or administer your Account on the Application;
2. use the Personal Data We receive to assist Service Providers in providing certain services on the Application that you wish to use;
3. use and/or process the Personal Data We receive to fulfill Our obligations to provide information, products, and services to you. This includes, but is not limited to, providing information about updates to the Application or services on the Application;
4. provide information related to other products and services that We provide or that are authorized by third parties to provide information about products and services that may be of interest to you. If you are an existing user, We may contact you by phone, text message, email, or other means to provide information about the products and services We offer;
5. use the Personal Data We have received to notify you about changes to the products, services, or services We offer;
6. ensure that the content on Our Application is presented optimally for you, so that you can access and utilize it more effectively;
7. to monitor and analyze user activity, behavior, and demographic data, including user habits and responses to the services available on Our Application; and
8. to maintain, develop, test, improve, and personalize the Application to meet your needs and preferences as a User. This includes improving service quality, developing new features, and personalizing the user experience on the Application.
Personal Information of the Service Provider. We will use this information:
1. to identify and register you as a Service Provider on the Application, and to administer, verify, delete, or manage your account on the Application;
2. to enable the Service Provider to provide services to Application Users;
3. to understand and respond to User suggestions regarding the services provided by the Service Provider;
4. to carry out our obligations in providing information, products, and services to the Service Provider (including but not limited to information regarding application development or support for the application);
5. to provide reports on the services provided by the Service Provider through the Application;
6. to maintain, develop, test, improve, and personalize the Application to meet your needs and preferences as a Service Provider; and
7. to monitor and analyze User activity, behavior, and demographic information, including Service Providers' habits and responses to services available in the application. This is done to ensure that the Application can continue to develop, improve, and adapt to your needs and preferences as a service provider.
Information We Collect. We use this information:
1. to manage and improve the Application's internal services and operations, such as troubleshooting and analyzing, testing, research, and statistical and survey activities.
2. to improve the quality of Our Application by ensuring that all content is presented in the most optimal manner for Users;
3. to fulfill Our commitment to maintaining the security and integrity of Our Application;
4. to provide Users with the opportunity to engage in interactive service features available on the Application, in accordance with the Users' wishes;
5. to provide product and service recommendations that match the interests and preferences of Our Application Users, as well as to provide guidance and advice to other Users that can help them choose the right products and services.
Information We Receive from Other Sources. We may combine information we obtain from other sources with the information you provide and the information we collect. We may use this combined information for the purposes described above, depending on the type of information we obtain.
Information about third parties that you provide to us. You may provide us with Personal Data relating to other individuals from third parties (including Personal Data about your parents, family members, friends, or other individuals, both Users and non-Users of the Class Chatting Application). However, you must obtain their consent before providing such data to us. For more information, please see the “Acknowledgement and Consent” section below.
If there are other purposes for using your Personal Data other than those mentioned above, we will notify you in advance and obtain your consent before using such Personal Data.

4. Disclosure of Personal Data

We strive to protect the security of your Personal Data when sharing it with third parties and our Affiliates. We ensure that they comply with applicable rules and regulations to protect your data from unwanted risks. Furthermore, your Personal Data will only be retained for as long as necessary to achieve the aforementioned purposes.

5. Storage of Personal Data

All personal information you provide to us will be stored securely. By submitting your personal data through our application, you consent to the transfer, storage, and processing of such data within our application. We will take reasonable and necessary measures to ensure that such personal data is treated securely and in accordance with this Privacy Policy and applicable regulations.

As long as permitted by relevant laws and regulations, we will retain all personal data you provide for as long as you remain a user of our application. Once you stop using our application or request deletion of your account and personal data, we will begin the retention period, or if appropriate for the original purpose of collecting the personal data.

If permitted by applicable laws and regulations, we may store or process your personal data outside of Indonesia for the purposes outlined in our Privacy Policy. We will always strive to maintain the security of your personal data and will transfer your personal data outside of Indonesia only in accordance with applicable laws and regulations.

6. Personal Data Security

The security of your personal data is our priority. We will always take the necessary legal, organizational, and technical measures to maintain the security and protection of your personal data. The processing of your personal data will be carried out in accordance with our Privacy Policy and applicable laws and regulations.

Please note that the transmission of information over the internet is not completely secure. Nevertheless, we will make every effort to protect your personal data. We cannot guarantee the security of data transmitted to our application, so any transmission is at your own risk. However, once we receive your personal data, we will use strict procedures and security features to prevent unauthorized access.

You are responsible for maintaining the confidentiality of your account, including your password, and ensuring the security of the devices used to access and use the Application.

We encourage and urge you not to share your password with anyone.

7. Your Rights

You may request deletion of your Personal Data or withdraw your consent by providing us with written notice through the contact details listed in the Privacy Policy. Please note that upon withdrawal of consent, you may no longer be able to use the Application, and withdrawal of consent may result in the termination of your account or contractual relationship with us. We will inform you of the consequences of withdrawing consent before you make a final decision.

You can request access and correction of your Personal Data that is in our possession and control by contacting us via the contact details provided below.

Our applications may contain links to websites owned by other partners and/or affiliates. Please note that these websites have their own privacy policies, and we are not responsible for them. Please be sure to review these policies before submitting any information to these websites.

8. Cookies Policy

When you use our Application, we may place some cookies on your browser. Cookies are small digital files containing letters and numbers that we store on your browser or device's hard drive with your permission. Cookies contain information that is transferred to your device's hard drive.

Cookies are used to store User information and preferences on the Application, so that it can facilitate User access and experience on subsequent visits.

We use Cookies for the following reasons:

Cookies help us recognize the number of visitors and track their movements on our app, thereby improving the user experience by making it easier to access and find information.
Cookies recognize you when you return to our app and enable content personalization, greeting you by name, and remembering preferences such as language or region.

You can delete Cookies by clearing the data on your mobile app or web browser, which allows you to reject Cookies in whole or in part. However, you may not be able to access all or part of our app if you delete Cookies.

9. Acknowledgement and Consent

By checking the box that states "I agree to the Privacy Policy" or through other means that we may implement when creating your account, you agree that this Privacy Policy constitutes an electronic agreement between you and us. Your active consent to be bound by this agreement means that the Privacy Policy is valid and legally binding, and will remain in effect for as long as you use our Application.

By agreeing to the Privacy Policy, you and/or your parent or guardian (if you are under 18 years of age) acknowledge that you have read and understood this Privacy Policy and agree to all of its terms. In this regard, you grant us permission and consent to collect, use, share, disclose, store, transfer, and/or process your Personal Data in accordance with this Privacy Policy.

When providing Personal Data relating to another individual, you must obtain the individual's consent before providing their Personal Data to Us. If you provide Personal Data relating to another individual, you represent and warrant that you have obtained the individual's consent for Us to collect, use, disclose, and process their Personal Data.

10. Anonymous Data

We may use Personal Data available in the App after removing any personally identifiable information, or by combining it with other data to form a larger dataset. This technique also applies when you request account deletion, withdraw your permission to use our services, or stop using our App. We will delete your Personal Data after 5 years if it is no longer necessary for the services or purposes outlined in this Privacy Policy and if there is no legal or business purpose for retaining it.

11. Changes to the Privacy Policy

We will post any changes to our Privacy Policy on this page and notify you by email if there are any material changes. Please check this page from time to time to see the latest changes.

Where permitted by law, your continued use of our services and applications or your express consent is deemed to be your consent and acceptance of the changes in our Privacy Policy.

12. How to Contact Us

If you require further information regarding this Privacy Policy or wish to access or correct your Personal Data, you may contact us by email at [email protected].